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Privacy Policy

Last updated: 13 July 2026

1. Who We Are

Linden Vale Journal is operated by Linden Vale Holdings Pty Ltd, Level 12, 333 George Street, Sydney NSW 2000, Australia (ABN 00 000 000 000). We are the data controller responsible for your personal information collected through this website.

Contact for privacy matters: info@restoreaucleanai.shop

2. What Personal Information We Collect

We may collect the following categories of personal information:

  • Contact details: full name, email address, telephone number, delivery address
  • Order information: product selected, delivery preferences
  • Technical data: IP address, browser type and version, pages visited, time on page, referring URLs
  • Cookie data: as described in our Cookie Policy

3. How and Why We Collect Your Information

We collect personal information for the following purposes and on the following legal bases:

  • Processing orders - to fulfil your order for Hardero and arrange delivery (legitimate interest / contractual necessity)
  • Customer communications - to respond to enquiries submitted via the contact form (legitimate interest)
  • Website analytics - to understand how our website is used and improve our content (legitimate interest, subject to cookie consent)
  • Advertising - to serve and measure relevant advertising via Google Ads (consent, where obtained via cookie banner)

4. Google Services

This website uses Google Ads and Google Analytics. These services may set cookies and collect data about your visit to help us measure advertising performance and understand website usage. We use Google Consent Mode v2, which means advertising and analytics cookies are only activated after you provide explicit consent via our cookie banner. You can withdraw consent at any time.

Google Analytics sets cookies including _ga and _gid. Google Ads sets cookies including _gcl_au. See Google's Privacy Policy for more information.

We may also use Google Remarketing to show Linden Vale Journal advertisements to previous visitors on other websites. This is subject to your cookie consent preferences.

5. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Delivery and logistics providers to fulfil your order
  • Google LLC (analytics and advertising, as described above)
  • Our technology and hosting providers where necessary to operate this website
  • Regulatory authorities where required by law

6. International Transfers

Some of our service providers, including Google, are based outside Australia. Where personal information is transferred internationally, we take steps to ensure it is protected to a standard equivalent to the Australian Privacy Principles under the Privacy Act 1988 (Cth).

7. How Long We Keep Your Data

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, typically:

  • Order data: 7 years (for tax and regulatory compliance)
  • Contact enquiries: 2 years
  • Analytics data: as set by Google (typically 14-26 months)

8. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal obligations)
  • Opt out of direct marketing
  • Complain about how we handle your personal information

To exercise any of these rights, contact us at info@restoreaucleanai.shop.

9. Complaints - OAIC

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

10. Cookies

Please see our Cookie Policy for full information on the cookies we use and how to manage them.

11. Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This website uses HTTPS encryption for all data transmissions.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published at this URL with the date of last revision.

13. Contact

For any privacy enquiries: info@restoreaucleanai.shop
Linden Vale Holdings Pty Ltd, Level 12, 333 George Street, Sydney NSW 2000, Australia